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Responsible gaming

We encourage players to play responsibly. Online gambling should be seen as a pleasurable experience, and never as a way to make money. We offer multiple ways to help our players play responsibly, and within their limits.

Monthly deposit limit
Setting a deposit limit enables you to maximize the amount of money you can deposit each month. Once you have reached the deposit limit, the deposit page will not allow you to deposit until the first of next month.

Important: The Monthly Deposit Limits are meant as a helpful tool to our players but offers no guarantees. If the Monthly Deposit Limit is bypassed or does not function as intended, you are still responsible and liable for the deposits made to your player account.

Self exclusion
If you need some time to cool-off, it might be wise to set a self-exclusion period for your account. During this self-exclusion period, you will not be able to log in to your account.

Please contact our helpdesk if you wish to set a self-exclusion period.

Other limits
Please contact our customer service for more information, or to request, other gaming limits like wagering, session and loss limits.

Need help to play responsibly?

Our Customer Support agents will be happy to help you. On working days, our average response time is about an hour. If no Support Agent is available to reply within the hour (or if your email requires extensive research), your email will generally be handled the next day.

Please fill in the form below, and try to give a detailed description of your request.

(user)name:


E-mail address:


Question/Remark:






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